Services we Provide
Our American Citizen Services (ACS) Unit serves as a liaison abroad for various federal agencies that pay benefits to U.S. citizens; such as the Department of Veterans Affairs, the Department of Labor, the Social Security Administration, the Office of Personnel Management, and the Railroad Retirement Board. On their behalf, we can:
- Assist in filing claims for benefits,
- Assist the Department of Treasury with the delivery of your benefit check in Qatar (although we recommend international direct deposit),
- Help if you are required to report changes in your eligibility for federal benefits - for example, if you change your address, if you know of a beneficiary who died, if you have not received payments, or if you must file reports to keep your payments, and
- Assist with applications for new or replacement social security cards.
Note: U.S. citizens may apply for a social security number through our ACS Unit, but please be aware that this process may take up to six months. Applying for a social security number in the U.S. typically takes only two weeks.
Basic information is available over the internet from all of the government agencies we serve. These sites are designed primarily for use within the U.S., but the SSA and VA sites have special pages devoted to international issues.
If you have a question about federal benefits or a comment for our ACS Unit, please click on this link to contact us.